2. Conclusion of the agreement; number of free valuations
2.1 A free valuation can be requested using our online form or by sending an email to firstname.lastname@example.org. Before submitting the valuation request, in both cases, the customer must enter a brief description along with photographs and the customer’s contact details, and must agree to these Terms and Conditions and the privacy statement.
2.2 Once the valuation request has been received, the customer will receive an email in which Auctionata confirms or rejects the request for a valuation. If Auctionata accepts the order, an agreement has been formed concerning the preparation of a valuation at no cost to you. Auctionata reserves the right to reject requests for a valuation, and under no circumstances shall Auctionata be obliged to accept a request for valuation.
2.3 Customers can have up to five (5) items valued free of charge within a given calendar year. After the fifth item has been valued, the customer will receive an offer for a valuation in return for a fee by email from Auctionata for any additional items. The interested party may accept this offer by fax, email or letter. Auctionata reserves the right to request this valuation fee at its discretion.
2.4 The valuation fee, if applicable, shall be waived if the valued items are consigned to Auctionata for sale within 12 months of the date of valuation. In this case, the costs of each valuation in return for remuneration will be refunded to the customer.
2.5 Submitting a valuation request or entering into an agreement concerning the preparation of a valuation shall not create a contractual obligation for the customer to enter into a subsequent commission-based transaction with Auctionata; the aforesaid shall also apply in cases of a fee-based valuation.