3. Information and photos for the valuation
As a general rule, the experts will prepare the valuation based upon the information and photographs submitted by the customer. In the event that Auctionata requires additional information and/or additional photographs in order to make a valuation, Auctionata will contact the customer and request the information and/or photos directly. If the customer rejects Auctionata’s request, Auctionata shall be entitled to reject the valuation request in its entirety and will be under no obligation to provide a valuation and/or other opinion. In the event that Auctionata considers it necessary to inspect the item in person, Auctionata will contact the customer to arrange an inspection or to arrange for the item to be sent to Auctionata. If the customer does not consent to an inspection being carried out by Auctionata, Auctionata shall be entitled to reject the valuation request.